SmileDesk AISlow replies
A patient who waits an hour for an answer often books with the clinic that replied first.
Private dental clinics and small dental groups
Every patient message answered in 30 seconds, even at night
Patients message when it suits them: late in the evening, at weekends, during your busiest hours. The assistant replies within seconds, answers common questions about services and prices, offers free slots from your calendar and books the visit. Complex or sensitive cases go straight to your team.
- WhatsApp, Instagram and website chat
- Books into your calendar
- Sensitive cases handed to a person
Where clinics lose new patients
Messages and form leads wait hours for a reply, especially in the evening and at weekends, and patients book elsewhere.
After-hours messages
Evening and weekend enquiries sit unread until the next working day.
A busy front desk
Reception staff answer the phone, greet patients and take payments. Chat messages come last.
How it works
Knowledge base
We collect your services, prices, opening hours, doctors and booking rules.
Connection
The assistant is connected to your messengers, website chat and calendar.
Testing
Your team tests real scenarios and decides which questions must go to a person.
Launch and review
After launch we review conversations weekly and improve the answers.
What you get
Replies in seconds
Day and night, including public holidays.
Booked appointments
The assistant offers real free slots and confirms the booking.
Human handover
Pain, emergencies, complaints and medical questions go to your staff with a summary of the chat.
What a conversation looks like
PatientHi, do you have anything for a check-up and cleaning this week?
Clinic assistantHello! Yes, we have Thursday at 17:30 or Saturday at 10:00 with a hygienist. A check-up with cleaning takes about an hour. Which time suits you?
PatientSaturday please. Also, my tooth hurts a bit when I drink cold water.
Clinic assistantBooked for Saturday at 10:00. I have passed your note about the tooth to our team, and someone will contact you today to check whether you should see a dentist sooner.
Pricing
Setup
€900 one-time
- Knowledge base
- Messenger and calendar connection
- Staff training session
Monthly
from €300 / month
- Up to 1,000 conversations
- Weekly answer review
- Price and service updates
Clinics with several locations get a separate quote.
Who it is for
- Private dental clinics with one or several chairs
- Dental groups with several locations
- Orthodontic and implant clinics with long consultations
- Clinics whose ads bring message leads
- Clinics with a small front-desk team
Frequently asked questions
Will the assistant give medical advice?
No. It answers questions about services, prices and booking. Anything medical is handed to your staff.
Which calendars do you support?
Google Calendar and common clinic booking systems. Tell us which one you use, and we will confirm before setup.
How is patient data protected?
We agree where conversations are stored, who has access and how long data is kept, and record it in a data processing agreement under GDPR.
Can patients reach a person?
Always. A patient can ask for a person at any time, and the chat is passed to your team with a summary.
See a demo conversation
Tell us about your clinic and the channels patients use. We will send a short demo set up with your services.
This service is launching: we are collecting our first requests and agreeing terms with each company individually. Sending a request does not commit you to anything.